Now Hiring
CRM/Database Administrator
Nanoscience Instruments is seeking a highly skilled CRM/Database Administrator to manage and optimize our customer relationship management (CRM) system and database infrastructure. This role requires expertise in Salesforce administration and database management to develop back-end solutions, front-end UI/UX layouts, and dashboards. The ideal candidate will collaborate cross-functionally with Sales, Marketing, Service, Logistics, and Applications teams to ensure seamless data integration and usability.
Job Type
Full Time
Schedule
M-F | 8-hour shift
Work setting:
In-person
Key Responsibilities:
CRM & Database Development
- Design, develop, and maintain Salesforce CRM and other database solutions to support business operations.
- Create and manage custom objects, fields, workflows, validation rules, and automation within Salesforce.
- Optimize database structures, queries, and performance tuning for efficiency and scalability.
- Ensure data integrity, security, and compliance with best practices and regulatory standards.
Front-End UI/UX & Dashboard Development
- Develop and enhance user interfaces, page layouts, and dashboards to improve user experience.
- Work with internal teams to gather requirements and implement intuitive data visualization and reporting tools.
- Customize CRM interfaces, workflows, and processes to meet business needs.
- Act as a liaison between IT, Sales, Marketing, Service, Logistics, and Applications teams.
- Provide training and support for CRM/database users across different departments.
- Translate business requirements into technical solutions and database structures.
- Work with stakeholders to define KPIs, analytics, and reporting needs.
System Maintenance & Optimization
- Monitor system performance and troubleshoot CRM/database issues.
- Ensure data hygiene, migration, and deduplication to maintain clean, actionable insights.
- Develop and enforce best practices, governance policies, and documentation for CRM/database usage.
- Stay updated on Salesforce and database technology advancements and recommend enhancements.
Qualifications & Skills:
- 2+ years of experience in Salesforce administration (certification is a plus).
- Strong expertise in SQL, database management, and optimization.
- Experience in CRM customization, automation, and API integrations.
- Proficiency in UI/UX design principles for CRM interfaces and dashboards.
- Strong understanding of data security, compliance, and governance.
- Ability to work cross-functionally and manage multiple projects simultaneously.
- Excellent problem-solving, communication, and project management skills.
- Experience with BI tools (Tableau, Power BI, Salesforce reports, or similar) is a plus.
Preferred Qualifications:
- Salesforce Administrator, Developer, or Consultant certification.
- Experience with ETL tools, REST APIs, and third-party CRM integrations.
- Familiarity with marketing automation tools (Pardot, HubSpot, Marketo, etc.).
Why Join Us?
- Opportunity to impact multiple departments with innovative database solutions.
- Work in a collaborative environment with a company that values data-driven decision-making.
- Competitive salary, benefits, and opportunities for career growth.
Apply Today!
Ready to push the limits of what’s possible with nanomaterials? Join Nanoscience Instruments and make an impact across industries. Please send your resume and cover letter to jobs@nanoscience.com